Status classifier - weighs a number's old label against 90 days of usage and suggests live, dormant, fax or modem, or outbound-only
Rangeholder tells you which of your phone numbers will port, before you sign.
Published numbering rules and carriers’ written answers decide what ports. A classifier reads your call records and sorts the live numbers from the dormant ones.
The product emails you one real row: the number, its label, whether it moves, and the sentence that decided it.
The objection
Our provider handles the port. Isn't that what the contract is for?
It is, once you have signed.
Worktual’s clause 9.2 looks into a port only after a written request.
Clause 13.1 renews the minimum term by itself. Clause 14.2 charges you for leaving early.
So you find out on cutover day: four numbers won’t move, and two providers are billing you.
Detail
Three deadlines, all on our side of the work
We can’t promise how fast a carrier replies, so we don’t.
$7,400
per site per year. No setup or per-number fees.
- 022 working daysfrom your files to every number answered
- 032 working daysfrom your signed letter to a request ready for approval
- 041 working dayfrom a carrier’s reply to your list
Process
Three files, one signature, and your own porting lead
Day one is a spreadsheet hunt.
- 01Send three filesyour numbers spreadsheet, your provider’s last bill, 90 days of call records.
- 02Review the unclear onesthe classifier suggests a status, your ops manager confirms. Two to three hours for 300 numbers.
- 03Sign one letteryour porting lead approves each request, and Rangeholder sends it.
- 04Lock a versionyour cutover baseline, as PDF and CSV.
Your number list
One row per number, and what decided it
If nobody has answered yet, the row says so.
Number list · site 1 · draft 4
| number | label | will it move? | how we know |
|---|---|---|---|
| 0117 496 0xxx | Bristol reception | ✓Yes | Published numbering rule |
| 0808 157 0xxx | Toll-free, on every invoice | ✓Yes | Published numbering rule |
| 0117 496 1xxx | Block of 20 direct lines | Yes, as a whole block | The carrier said so in writing |
| 020 7946 0xxx | Old fax, do not use | ✕Not this way | The carrier said so, alternative priced |
| 0161 496 0xxx | Sales, moved 2019 | No answer yet | Asked 12 Sep, followed up three times |
| 0117 496 2xxx | Label unclear | Needs a person | Waiting for your ops manager |
A sample list, not a customer's. An unclear label always goes to a person, never to a guess.
The classifier
Which numbers still carry calls? A classifier suggests, from 90 days of usage.
Every status your ops manager confirms goes back into training, with no calling numbers or call records attached.
Matching - an embedding model suggests when three files describe one line
Never the porting answer - that comes only from a published rule or a carrier's letter
Your ops manager - confirms each suggestion, row by row. Below the fixed score, the row stays unclear and the list can't lock.
Compared with Worktual
Worktual sells the whole package. We answer one question.
Everything we say about Worktual comes from its own published terms.
QuestionRangeholderWorktual
When you learn what portsBefore you signAfter you sign, on written request (clause 9.2)
Numbers that won’t moveEach listed, with the reasonTerms say it "may not be able to support the porting of certain numbers"
What’s promised in writingA status on every number in two working days"Reasonable endeavours" (clause 4.1)
Published price$7,400 per site per year, on this pageNo public pricing page
One supplier for everythingNo, only the porting answerYes, numbers and service in one contract
A choice
We never take money from providers
You pay us, so no provider can.
Our list is valuable to the provider trying to win you. If one paid us, every green row would look like a sales pitch.
Nobody else has a reason to want a row to read a certain way.
Fit
Best bought before you sign
Before signature, the list is something to bargain with.
This is for you if
- ✓Your contact center contract is drafted but not signed
- ✓Several sites or a few hundred numbers, UK or US
- ✓Someone on your team can spend an afternoon on the unclear numbers
This is not for you if
- ✕You already switched and want lost numbers back
- ✕One main number and a dozen lines. One request settles that.
- ✕You are a reseller or carrier looking for a data feed
What we decline
A checked list of numbers, and no part of the call path
What we decline
06 boundaries
- in scope01One row per number, built from your spreadsheet, bill and call records.
- in scope02Every number checked against published UK and US numbering data.
- in scope03A dated list you lock as your cutover baseline.
- we don't01We carry no calls: your carrier or Azure Communication Services does.
- we don't02We don’t run your contact center. No queues, IVR or CRM.
- we don't03We don’t guess. No odds or reply dates: in a go-live plan, an estimate becomes a promise.
Terms
$7,400 per site, per year
Tell us where your numbers live
Email and phone, plus the country your numbers are in.
We reply within one business day.